DUTY OF CANDOUR
going the xtra mile
At TXM Healthcare we publish our Duty of Candour policies along with our annual reports which describe how TXM Healthcare has implemented and operated Duty of Candour procedures over the past years.
We take the responsibility of candour seriously and when an unintended or unexpected event happens that results in death or harm, we work towards ensuring that people affected understand what has happened, receive an appropriate apology, and are informed by TXM Healthcare of what has been learned and how improvements will be made
Meet The GOVERNANCE Team
Rhian Nicholas
Quality and Operations Director
Rhian has 20 years of experience within the Healthcare sector and is experienced in providing robust operational controls and quality measures specific to healthcare recruitment and services.
She is a qualified internal auditor and manages all our ISO accreditations. Rhian has previously held roles such as Registered Manager and supports our internal clinical team.
Dr Frank O'Kelly
Responsible Officer
Franks support for our Doctors is of great value. He is a dynamic and engaging Resposnible Officer with great experience working with other RO’s and NHS England setting the standard for Appraisals across the NHS.
Ciaran Maynes
Registered Nurse Manager
In his role as Registered Nurse Manager Ciaran is responsible for overseeing the Safe, Caring and Effective leadership of our Nursing Agency and fulfilling our regulatory obligations with relevant governing bodies. Ciaran is also Lead of our Clinical Board for Nursing.